Stephanie Norling-President/CEO of Communities of Excellence 2026 and has been with the organization since 2014. Stephanie has participated in the development of the Baldrige-based Communities of Excellence Framework and launched a National Learning Collaborative of communities to support their use of the framework. Stephanie serves as Learning Collaborative faculty and mentors several of the 28 communities currently participating. After graduating with a BA in Anthropology from Tufts University in 1999, Stephanie joined the Institute for Healthcare Improvement in Boston as a Project Coordinator. In 2012 Stephanie graduated from the University of San Diego with a Master’s in Business Administration and a Certificate in Nonprofit Management. Stephanie also participated as a National Baldrige Examiner for three years and serves on the board of the Alliance for Performance Excellence. In 2023 Stephanie received the Baldrige Foundation’s Award for Leadership Excellence in the nonprofit sector.