211 San Diego/Community Information Exchange (CIE) strive to be led by the community, through a community-led governance structure and responsive to community needs. 211 San Diego/CIE is tapping deeper into the community by gathering specific feedback from community-based organizations coupled with those with lived experience and creating programs that are meeting complex needs of our clients and families. Join us to learn about 211 San Diego’s CIE and how they are collaborating with the community and expanding, improving, and modifying our work based on the voices of those who use the system of care and how they impact the evolution of care coordination through their unique experiences.